White Label

White-Label WordPress Support and Maintenance

Attention all website design companies and digital marketing agencies!

  • Cloud Backups
  • Firewall Protection
  • Malware Removal
  • Uptime Monitoring
  • Status Reports

Our White-Label Services Include

Stop the inundation of WordPress site maintenance and SEO code implementation requests from clients forever! Royal Eagle Web is here to save your day! (Oh…and it also has a 100% client satisfaction rate).

Core, Theme & Plugin Updates

Never worry about breaking your website again! Our expert team handles all WordPress, theme and plugin updates safely so your website is always functional and protected.

Fail-Proof WordPress Backups

Backups available even when your site isn’t. Having a recent copy of your website gives you peace of mind and prevents hours to days of lost business.

WordPress Security & Firewall

Protecting your website from hacks and monitoring it’s vulnerability to malware is crucial. Our team continually stays up-to-date on the latest security developments and implements them onto your site within all plans.

Performance Management

Our team gets downtime notifications the minute your site goes down so problems can be fixed quickly. We also optimize your site’s database and report on our activities monthly.

tickets resolved
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The Benefits of White-Label WordPress Maintenance

Royal Eagle Web delivers a one-stop solution for agencies tired of relentless requests from current (or even former) WordPress clients demanding basic website and theme updates. In addition to freeing up your time there, your customers’ sites are kept secure with automatic daily backups and proper security patches for updated plugins. We know your hours would be better used on new project work than these routine but essential tasks, so put the burden on us. We’ve got you covered and then some.

Grow Your Business

If you’re like most of our clients, your digital marketing agency is growing, but not as fast as it could be if it weren’t bogged down by tedious code and content changes to your clients’ WordPress sites. Not to mention, the scope creep fallout from clients continually making demands on your agency. Imagine the growth you could achieve if someone else took that off your plate.

Profitable Pricing

White label WordPress technical support offers numerous benefits for agencies and freelancers alike. Not only does a partnership with Royal Eagle Web provide your clients with the level of service they need, but it also makes you the expert who is always on top of things. If you’re looking to add reoccurring revenue to your business, Royal Eagle Web is a simple and affordable way to do so.

Long-Term Partner

At Royal Eagle Web, we are looking for long-term partners to provide exceptional WordPress website maintenance services. Whether you are an entrepreneur who is looking to improve security or a freelancer who needs uptime monitoring for a portfolio of clients, our carefully created plans allow you to focus on what you do best.
Get Started with Royal Eagle Web

How it Works

We are passionate about all things website-related and always reading about the latest industry updates and news to ensure the success of our clients. Learn more about our quick and easy process for our white-label WordPress maintenance and support services.

01

Pick a SitePlan

Sign up online for the maintenance plan that is right for your WordPress website.
02

Provide Access

Our team will send you a confirmation email with details on next steps.
03

Onboarding

We get to work onboarding and performing an audit of your WordPress site.
04

Sit Back

Our experts manage your website so you can focus on your business.

Our Client’s feedback will inspire You to work with Us!

Ordered my first mobile app development to ITSoft Solutions. I was inexperienced contractor but they carefully listened to my request and try to deliver the best quality of service.
author4

Alex D. Denz

Founder, Alex Co.
The support service is always run at the highest possible standard. All issues are resolved with a lot of care. All phone calls and emails are answered very professionally.
author2

Van Hunter

Leadership Group
They have a fantastic team of specialists who are understanding, kind and informative. Their support feels both professional and personal to the company. No issues so far.
author3

Carolyn Smith

Senior Director
We consider Akita as our off site IT department and find you and your colleagues always happy to assist with our questions. Fantastic IT support for all business large.
author1

Rohan Jho

Formar Manager

Plans & Pricing

Fully Managed White-Label WordPress Maintenance Plans

Essentials

The foundation of our SitePlan services. Perfect for static WordPress sites that require proactive maintenance but little to no reactive updates.
$59 /Month Per Site
  • WordPress backups
  • WordPress maintenance
  • WordPress performance
  • Firewall to block malicious requests
  • Brute force login protection
  • Complete malware scans & removal
Learn More
Recommend

Professional

Our most popular plan. This plan is perfect for websites that require frequent updates with lightning-fast delivery and zero downtime.
$119 /Month Per Site
  • Everything in Essentials, Plus:
  • Edit content on EXISTING pages
  • Fix website errors and bugs
  • Install & configure pre-built plugins
  • User login & password management
  • WooCommerce support
Learn More

Enterprise

The Ultimate WordPress support plan for website managers who need priority support and a fully-managed WordPress website.
$229 /Month Per Site
  • Everything in Professional, Plus:
  • Publish NEW blog posts or landing pages
  • Update existing page layouts
  • WordPress LMS support (e.g. LearnDash)
  • Multisite network support
Learn More

The Industry’s Best WordPress Support Specialists

We aim to provide marketing agencies, freelancers, web designers, web developers and IT professionals with expert WordPress support services, security, and maintenance. Our philosophy is to let us manage your website, so you can focus on your business.

The Fastest Turn-Around Times and The Best Customer Support

We understand the time and knowledge that it takes to properly maintain your WordPress website. Downtime could be a downturn in your revenue, and our goal is to help prevent frustration with time-consuming tasks. Our WordPress support team is dedicated to making that happen.

From updating a homepage banner to integrating chatbots, we work with you to quickly implement tasks within 8 hours or less. This not only allows you to keep your website updated and current but also prevents other technical issues that can arise from making certain updates.

In addition to our speedy responses and updates, we also strive to provide the best customer support experience. We will always advise you on security updates or alternative solutions that will better fit your need and make sure your site is operating at its best.

Who Do We Help?

We work with a variety of digital professionals ranging from business owners, freelancers, agencies, consultants, webmasters, and more! If you have a website, but do not have the time or experience to manage it as best as possible, our team is here to free up your time.

A few signs you could benefit from our services:

  • High website bounce rates.
  • Slow loading images or video content.
  • Your website loads too slowly.
  • You do not have website backups.
  • You can’t remember the last time you updated your site.
  • Your theme is all out of date.
  • Plugins are not working properly or breaking your website.

FAQs

Do you really offer unlimited Help Desk Support?

Yes, our WordPress maintenance service really does! As soon as you’ve actively subscribed to a Enterprise plan, you may submit an unlimited number of requests to our Help Desk Support team. Each individual task is limited to approximately 30 minutes, but there’s no limit on the number of 30-minute tasks you can send us each month.

What types of tasks are included in Help Desk Support?

If your website is on a Professional or Enterprise plan then you get Help Desk Support.

Help Desk Support tasks generally do include any WordPress issues or updates that can be completed within 30 minutes or less while logged in to your WordPress Dashboard, including:

Can multiple websites receive Help Desk Support under one plan?

Each domain (website.com, subdomain.website.com, etc) requires it’s own plan, either Essentials, Professional, or Enterprise. If you have 3 websites that you would like us to maintain and manager, you’ll need 3 separate plans. If you have 5 or more websites please book a call for custom pricing. If you have more than one website on a multisite network we require that you sign up for an Enterprise plan.

What if a task requires more than 30 minutes?

All tasks that can be complete in the WordPress dashboard and require less than 30 minutes to complete are included in both Professional or Enterprise plans.

What are your hours of operation and response times?

Our core support team works remotely within the US. Our business hours are Monday through Friday, 8am-5pm ET. We respond to all requests as soon as possible and strive to complete all Help Desk Support requests within 1-2 business days. Tickets are completed based on the order they are received and the severity of the issue.

For 24/7 support, we recommend a hosting provider that has advanced WordPress expertise available. We’ve dealt with more hosts than you can imagine; in our opinion, WP Engine represents the absolute best and brightest of the managed WordPress hosting world when it comes to 24/7 support.

How does the on-boarding process work for new plans?

Once you sign up for the plan that makes the most sense for your WordPress website, you’ll receive a welcome email with details about how to securely send us your login credentials for both WP admin and FTP. Once we have received this information, we’ll have your plan fully implemented in 24-48 hours.

Fully-implemented means that one of our support engineers has logged into the site, connected it to our remote maintenance system, performed a manual test of the remote backup process, and manually perform any outstanding core/plugin updates.

We take our time to properly optimize everything for your unique core files, theme and plugins, making sure to not cause any downtime or potentially compromise your site.

Do you maintain and support WooCommerce websites?

Yes, we absolutely LOVE e-commerce! Websites with advanced functionality like e-commerce require our Professional or Enterprise plan. E-commerce sites require additional support in order to properly manage them, so it’s imperative that we dedicate the necessary resources in order to keep your site fast and secure with 100% uptime.

Do You Offer White Label Services?

Yes, we offer white label WordPress maintenance services. Follow the link to learn more.
Hire the Experts at Royal Eagle Web

Partner with the All-in-One WordPress Support Company

For nearly a decade our team of design, development and marketing experts has enabled our clients to reach their highest level of online success. Our experts become an extension of your team, and care about your business goals as much as if they were our own.

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