Plans & Pricing
Fully Managed WordPress Maintenance Plans
Essentials
The foundation of our SitePlan services. Perfect for static WordPress sites that require proactive maintenance but little to no reactive updates.
- WordPress backups
- WordPress maintenance
- WordPress performance
- Firewall to block malicious requests
- Brute force login protection
- Complete malware scans & removal
Recommend
Professional
Our most popular plan. This plan is perfect for websites that require frequent updates with lightning-fast delivery and zero downtime.
- Everything in Essentials, Plus:
- Edit content on EXISTING pages
- Fix website errors and bugs
- Install & configure pre-built plugins
- User login & password management
- WooCommerce support
Enterprise
The Ultimate WordPress support plan for website managers who need priority support and a fully-managed WordPress website.
- Everything in Professional, Plus:
- Publish NEW blog posts or landing pages
- Update existing page layouts
- WordPress LMS support (e.g. LearnDash)
- Multisite network support
Any of our plans come with a great selection of additional add-ons
Contact our team to learn more about any of our add-ons, or to add them to your current plan!
Accessibility Add-On
Starting at
$75 /Month
- Content Adjustments
- Color & Display Adjustments
- Navigation Adjustments
- Screen-Reader Adjustments
Hosting Add-On
Starting at
$80 / month
- Premium Google Cloud server
- Global Edge Security network
- 24/7 Tier 2 WP Engine support
- Includes Speed Optimization
Creative Suite Add-On
Starting at
$900 / month
- Design Tasks
- Development Tasks
- Marketing Asset Tasks
- CRM/HubSpot Tasks
Our Client’s feedback will inspire You to work with Us!
Ordered my first mobile app development to ITSoft Solutions. I was inexperienced contractor but they carefully listened to my request and try to deliver the best quality of service.
The support service is always run at the highest possible standard. All issues are resolved with a lot of care. All phone calls and emails are answered very professionally.
They have a fantastic team of specialists who are understanding, kind and informative. Their support feels both professional and personal to the company. No issues so far.
We consider Akita as our off site IT department and find you and your colleagues always happy to assist with our questions. Fantastic IT support for all business large.
FAQs
Do you really offer unlimited Help Desk Support?
Yes, our WordPress maintenance service really does! As soon as you’ve actively subscribed to a Enterprise plan, you may submit an unlimited number of requests to our Help Desk Support team. Each individual task is limited to approximately 30 minutes, but there’s no limit on the number of 30-minute tasks you can send us each month.
What types of tasks are included in Help Desk Support?
If your website is on a Professional or Enterprise plan then you get Help Desk Support.
Help Desk Support tasks generally do include any WordPress issues or updates that can be completed within 30 minutes or less while logged in to your WordPress Dashboard, including:
Help Desk Support tasks generally do include any WordPress issues or updates that can be completed within 30 minutes or less while logged in to your WordPress Dashboard, including:
Can multiple websites receive Help Desk Support under one plan?
Each domain (website.com, subdomain.website.com, etc) requires it’s own plan, either Essentials, Professional, or Enterprise. If you have 3 websites that you would like us to maintain and manager, you’ll need 3 separate plans. If you have 5 or more websites please book a call for custom pricing. If you have more than one website on a multisite network we require that you sign up for an Enterprise plan.
What if a task requires more than 30 minutes?
All tasks that can be complete in the WordPress dashboard and require less than 30 minutes to complete are included in both Professional or Enterprise plans.
What are your hours of operation and response times?
Our core support team works remotely within the US. Our business hours are Monday through Friday, 8am-5pm ET. We respond to all requests as soon as possible and strive to complete all Help Desk Support requests within 1-2 business days. Tickets are completed based on the order they are received and the severity of the issue.
For 24/7 support, we recommend a hosting provider that has advanced WordPress expertise available. We’ve dealt with more hosts than you can imagine; in our opinion, WP Engine represents the absolute best and brightest of the managed WordPress hosting world when it comes to 24/7 support.
For 24/7 support, we recommend a hosting provider that has advanced WordPress expertise available. We’ve dealt with more hosts than you can imagine; in our opinion, WP Engine represents the absolute best and brightest of the managed WordPress hosting world when it comes to 24/7 support.
How does the on-boarding process work for new plans?
Once you sign up for the plan that makes the most sense for your WordPress website, you’ll receive a welcome email with details about how to securely send us your login credentials for both WP admin and FTP. Once we have received this information, we’ll have your plan fully implemented in 24-48 hours.
Fully-implemented means that one of our support engineers has logged into the site, connected it to our remote maintenance system, performed a manual test of the remote backup process, and manually perform any outstanding core/plugin updates.
We take our time to properly optimize everything for your unique core files, theme and plugins, making sure to not cause any downtime or potentially compromise your site.
Fully-implemented means that one of our support engineers has logged into the site, connected it to our remote maintenance system, performed a manual test of the remote backup process, and manually perform any outstanding core/plugin updates.
We take our time to properly optimize everything for your unique core files, theme and plugins, making sure to not cause any downtime or potentially compromise your site.
Do you maintain and support WooCommerce websites?
Yes, we absolutely LOVE e-commerce! Websites with advanced functionality like e-commerce require our Professional or Enterprise plan. E-commerce sites require additional support in order to properly manage them, so it’s imperative that we dedicate the necessary resources in order to keep your site fast and secure with 100% uptime.
Do You Offer White Label Services?
Yes, we offer white label WordPress maintenance services. Follow the link to learn more.
Hire the Experts at WP Web Plan
Partner with the All-in-One WordPress Support Company
For nearly a decade our team of design, development and marketing experts has enabled our clients to reach their highest level of online success. Our experts become an extension of your team, and care about your business goals as much as if they were our own.
